Please refer to our own US size chart for the size details from product images. Our US size is based on our own which is quite different from the ones of your previous online shopping experiences. Please send Size including Bust, Waist, Hips, Hollow to Floor or Hollow to Dress Hemline (for short dresses) and Height (barefoot) after you place the order in 2 hours if you need a custom measurement. For dresses with jacket or sleeves, please also message us Shoulder Width, Armseye, Sleeve Length. This customized service is free of charge and will make you fit perfectly. If you don't know how to measure, please let us know.
Important Policies & Information:
1. Total delivery time = processing/tailoring time (5-15 days) + shipping time (3-7 days); If you need it urgently, please choose "Expedited Shipping" at checkout or contact us; If you choose "Fulfilled by Amazon", total delivery time will be arranged by Amazon.
2. Message us your event date after you place the order. This will help us arrange your order properly. All the products, excluding ones with Fulfillment by Amazon, are made to order.
3. We haven't authorized any 3rd-party sellers to sell products of Brand "CALLMELADY" in Amazon. Only seller "CALLMELADY" sells authentic CALLMELADY products while all others sell counterfeits. Please check CALLMELADY package with brand name when you receive it.
4. Return Policy: You can get refund for Defective, Damaged or Mis-shipped Items, Size Deviation & Color Mismatch problems, etc. For all products shipped from Callmelady are made to order, so you can't return for the following reasons:
a: Everything is OK but you just don't like;
b: Please understand that dresses that do not fit properly but in accordance with the specifications you ordered cannot be returned or exchanged.
Note: We recommend you to contact us first to solve your after-sales issue.
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